Is $1,476 to diagnose and repair an AC leak a fair price?
Project Details
I had an HVAC technician diagnose my AC unit, who indicated a leak due to low pressure. I paid a flat rate of $1476.09 for a service that included leak detection, repair, and recharge. When the technicians arrived, the electronic sniffer was not properly charged, causing a 3-hour delay while they attempted to find the leak using soap and bubbles. Once the sniffer was charged, the leak was found in the A-coil within an hour, but the technicians stated it could not be repaired and required a new A-coil. I asked for a refund since the repair portion of the job was not completed. The manager offered a $300 refund, stating the time spent (5 hours) was calculated into the rate. I believe I should be credited for the uncompleted work and unused materials, and I am frustrated that the company will not provide a breakdown of their flat-rate pricing, claiming it's proprietary.
Quote Details
This quote was for a flat-rate HVAC service to address an AC unit leak. The service included: - Electronically locating the leak - Reclaiming refrigerant - Repairing the leak - Performing a nitrogen test - Recharging the system with up to 5 lbs of R410A
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More Details
Category
HVAC
Price
$1,476
Quote Date
October 2, 2025
Fuel type
Electric
System type
Air conditioner
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