Is $550 to diagnose SolarEdge inverter network interface issue a fair price?
Project Details
My SolarEdge system has stopped reporting to the monitoring app, though the inverter is otherwise performing fine. It's hardwired Ethernet, and I've troubleshot the issue, confirming the LAN is disconnected and the problem is likely the network interface on the inverter, possibly the communication board. My original installer went out of business, and SolarEdge has not been helpful in finding service. I believe the $550 quote for just a service visit is steep, especially since it doesn't include parts. I've already checked the Cat 6 cable, and it's fine. I'm frustrated because the NIC might not be a swappable component, and I need to order a new part.
Quote Details
This quote is for a service visit to diagnose an issue with the SolarEdge inverter network interface. The system has stopped reporting to the SolarEdge monitoring app, though the system is otherwise performing fine. This cost does not include any parts that may be required for repair. - Service Type: Diagnostic visit - Issue: SolarEdge inverter network interface not reporting to monitoring app - Inclusions: On-site visit for diagnosis - Exclusions: Parts required for repair
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More Details
Category
Solar
Price
$550
Quote Date
February 22, 2026
Location
Illinois
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